No complicated contracts. No mystery pricing. No surprises. Here's exactly what happens from the moment you contact us to the moment the job is done.
We've designed our process to be as simple and stress-free as possible. Here's what you can expect at every stage.
Start by calling us at (248) 240-4521 or filling out the free quote form on our website. Tell us which service you're interested in, a little about your property, and the best way to reach you. That's it — no lengthy intake forms, no waiting on hold.
We respond to every inquiry within one business day — usually the same day. You'll hear from a real person on our team, not an automated system.
Pro tip: If you have a specific timeframe in mind (like gutter cleaning before winter, or holiday lights by Thanksgiving), let us know upfront so we can prioritize your scheduling. Our calendar fills fast during peak seasons.
One of our team members will schedule a time to visit your property at your convenience. We'll walk through the areas to be serviced, take a close look at what's needed, and ask any questions necessary to give you the most accurate estimate possible.
This visit is completely free and comes with zero obligation. We don't believe in phone-only quotes — seeing your property in person is the only way to give you an honest, accurate price.
What we look at: Property size and layout, condition of surfaces or systems, any special considerations (steep rooflines, second-story windows, mature trees near gutters, etc.), and any specific concerns you want addressed.
After the assessment, we provide a written estimate that clearly breaks down the scope of work and the price. No vague line items, no hidden fees. You'll know exactly what you're getting and exactly what it costs before anyone lifts a finger.
If you have questions about the estimate, we're happy to walk through it with you. We'd rather spend five minutes explaining something now than have any confusion later.
No pressure: Take as much time as you need to review the estimate. We don't use high-pressure tactics or "today only" pricing. When you're ready, just give us the go-ahead.
Once you approve the estimate, we'll schedule your service at a time that works for you. Our crew arrives on time, completes the job with care and precision, and cleans up fully before leaving. We treat your property with the same respect we'd want for our own homes.
Do you need to be home? For most exterior services (gutter cleaning, power washing, window exteriors), you don't need to be present — as long as we have access and a water source. For interior window cleaning or landscape lighting, we'll coordinate with you. We'll confirm the details when we schedule.
When the work is complete, we do a final walkthrough of the job to make sure everything is done to our standard — and yours. We won't consider a job finished until you're completely satisfied with the results.
If anything isn't right, we'll fix it on the spot. If you discover something after we've left, call us — we back every job with our satisfaction guarantee.
Our guarantee: If you're not happy with the results, let us know and we'll make it right. No arguments. No runaround. That's our commitment to every customer.
We want service day to be completely stress-free for you. Here's what a typical visit looks like.
We arrive within the scheduled window. If anything changes, we'll call or text you ahead of time — no surprises.
Our team shows up in branded vehicles and uniforms. You'll always know it's us pulling into your driveway.
We bring everything needed — no last-minute store runs, no improvising with the wrong tools.
Landscaping, furniture, and nearby surfaces are protected before we start. We leave your yard cleaner than we found it.
All debris is bagged and removed. Equipment is packed up. We don't leave until the job site is clean.
Have a question the day of service? Call us directly. You'll reach a real person, not a call center.
Every service has its own process. Here's a quick breakdown of what's involved for each one.
Request a free quote and we'll handle everything from there. No commitment required.
(248) 240-4521Fill out the form and we'll be in touch within one business day.